使用條款

最後更新日期：2026 年 2 月 24 日

本最終用戶許可協議（以下稱「本協議」或「EULA」）係由您（以下稱「您」或「用戶」）與 PetiQo（以下稱「開發者」、「我們」）訂立。

當您下載、安裝或使用 PetiQo 應用程式（以下稱「本應用程式」）時，即表示您同意受本協議約束。

1. 協議關係

本協議僅在您與開發者之間成立。

本應用程式可能透過不同之應用程式商店平台提供下載。您同意遵守您下載本應用程式時所使用之平台條款與政策。

2. 授權範圍

我們授予您一項有限的、非專屬、不可轉讓、可撤銷之授權，允許您：

  • 僅於您合法擁有或控制之裝置上下載與使用本應用程式
  • 僅依本協議及適用法律使用本應用程式

您不得：

  • 轉售、出租、再授權或轉讓本應用程式
  • 反向工程、反編譯或修改本應用程式
  • 嘗試未經授權存取本服務系統

3. 服務內容

PetiQo 為寵物健康管理應用程式，提供：

  • 寵物健康紀錄管理
  • AI 健康分析與建議
  • 疫苗與用藥提醒
  • 就診紀錄管理
  • PDF 健康報告生成
  • 多人協作功能

本應用程式僅供資訊參考用途，不構成醫療建議或診斷。如有健康疑慮，請諮詢專業獸醫。

4. 用戶帳號

您同意：

  • 提供真實、完整之註冊資料
  • 妥善保管帳號資訊
  • 對帳號下所有行為負責

如您違反本協議，我們得暫停或終止您的帳號。

5. 訂閱與應用程式內購買

5.1 方案類型

本應用程式提供：

  • 免費版（功能受限）
  • VIP 會員 月訂閱
    • 期間：1 個月
    • 價格：HK$28 / 月
  • VIP 會員 年訂閱
    • 期間：1 年
    • 價格：HK$228 / 年

實際價格可能依地區顯示並以應用程式商店平台為準。

5.2 自動續訂

  • 訂閱為自動續訂制。
  • 除非您於當前訂閱期間結束前至少 24 小時取消，否則將自動續訂。
  • 續訂費用將於當前期間結束前 24 小時內由您的應用程式商店帳戶扣除。
  • 您可透過您購買時所使用之應用程式商店平台帳戶設定管理或取消訂閱。
  • 刪除本應用程式不會自動取消訂閱。

5.3 退款政策

  • 所有付款與退款均由您購買時所使用之應用程式商店平台處理，並依該平台之退款政策辦理。
  • 我們無法直接處理透過該平台完成之付款退款。

6. 維護與支援

開發者負責提供本應用程式之維護與支援服務（如有）。

如需技術支援，請聯絡：
電子郵件：petiqo.hk@gmail.com

7. 保證與免責聲明

本應用程式按「現況」及「可提供狀態」提供。
在適用法律允許之最大範圍內，我們不提供任何明示或默示保證，包括但不限於：

  • 適售性
  • 特定用途適用性
  • 不侵權保證

我們不保證服務將不間斷、無錯誤或完全安全。
在法律允許範圍內，我們對任何間接、附帶或衍生性損害不負責任。

8. 產品責任與索賠

開發者負責處理任何與本應用程式相關之索賠，包括但不限於：

  • 產品責任索賠
  • 法律或監管不符之索賠
  • 消費者保護或隱私相關索賠

本協議不會在適用法律允許範圍之外限制我們對您的責任。

9. 智慧財產權

本應用程式及其內容受智慧財產權法保護。
如有第三方主張本應用程式侵犯其智慧財產權，開發者將負責調查、抗辯與處理該等索賠。

10. 第三方條款

您同意在使用本應用程式時遵守所有適用之第三方條款，包括但不限於：

  • 應用程式商店平台條款
  • 無線數據服務協議
  • 第三方支付服務條款

11. 法律合規聲明

您聲明並保證：

  • 您不位於受美國政府禁運之國家，亦非被指定為支持恐怖主義之國家；
  • 您未被列入任何美國政府之禁止或限制名單。

12. 終止

  • 您可隨時停止使用本服務並刪除帳號。
  • 如您違反本協議，我們得暫停或終止您的帳號。

13. 適用法律

本協議受香港特別行政區法律管轄。
任何爭議應提交香港法院解決。

14. 開發者資訊

開發者名稱：PetiQo
地址：香港特別行政區
電子郵件：petiqo.hk@gmail.com

如有任何問題，請透過上述聯絡方式與我們聯繫。

附加條款 A：Apple App Store 專用條款

本附加條款僅適用於您透過 Apple App Store 下載本應用程式之情況。

  • 本協議僅在您與開發者之間成立，而非與 Apple Inc. 訂立。
  • 開發者（而非 Apple）對本應用程式及其內容承擔全部責任。
  • Apple 對本應用程式不負任何維護或支援義務。
  • 如本應用程式未符合任何適用保證，您得通知 Apple，Apple 將退還該應用程式之購買價格。在適用法律允許之最大範圍內，Apple 不負任何其他保證責任。
  • 開發者負責處理任何產品責任、法規不符或消費者保護相關索賠。
  • 如有第三方主張本應用程式侵犯其智慧財產權，開發者將負責處理相關索賠。
  • 您確認使用本應用程式時須遵守 Apple Media Services Terms and Conditions。
  • Apple 及其子公司為本協議之第三方受益人，並有權對您執行本協議。

PetiQo EndUser License Agreement (EULA)

Last Updated: February 24, 2026

This EndUser License Agreement (Agreement or EULA) is a legal agreement between you (you or EndUser) and PetiQo (Developer, we, us, or our) governing your download, installation, and use of the PetiQo mobile application (the Application).

By downloading, installing, or using the Application, you agree to be bound by this Agreement.

1. Agreement Relationship

This Agreement is concluded between you and the Developer only.

The Application may be made available through one or more application distribution platforms (App Store Platform). You agree to comply with the applicable terms and policies of the App Store Platform from which you download the Application.

2. Scope of License

We grant you a limited, nonexclusive, nontransferable, revocable license to:

  • Download and use the Application solely on devices that you own or control;
  • Use the Application strictly in accordance with this Agreement and applicable law.

You may not:

  • Sell, resell, rent, lease, sublicense, or transfer the Application;
  • Reverse engineer, decompile, or modify the Application;
  • Attempt to gain unauthorized access to the Application or its related systems.

3. Description of Services

PetiQo is a pet health management application providing:

  • Pet health record management
  • AI-generated health insights and summaries
  • Vaccination and medication reminders
  • Veterinary visit record management
  • PDF health report generation
  • Multi-user collaboration features

The Application is provided for informational purposes only and does not constitute veterinary or medical advice. Always consult a qualified veterinarian regarding any health concerns.

4. User Accounts

You agree to:

  • Provide accurate and complete registration information;
  • Maintain the confidentiality of your account credentials;
  • Be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts that violate this Agreement.

5. Subscriptions and InApp Purchases

5.1 Subscription Plans

The Application offers:

  • Free Plan (limited features)
  • VIP Monthly Subscription
    • Duration: 1 month
    • Price: HK$28 per month
  • VIP Annual Subscription
    • Duration: 1 year
    • Price: HK$228 per year

Prices may vary by region and will be displayed on the applicable App Store Platform at the time of purchase.

5.2 AutoRenewal

  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.
  • Renewal charges will be applied within 24 hours prior to the end of the current subscription period.
  • Subscription management and cancellation may be completed through your App Store Platform account settings.
  • Deleting the Application does not cancel your subscription.

5.3 Refund Policy

  • All payments and refunds are processed by the App Store Platform through which you made your purchase.
  • Refunds are subject to the policies of the applicable App Store Platform.
  • The Developer cannot directly process refunds for purchases made through the platform.

6. Maintenance and Support

The Developer is solely responsible for providing any maintenance and support services for the Application (if applicable).
For support inquiries, please contact:
Email: petiqo.hk@gmail.com

7. Disclaimer of Warranties

The Application is provided on an AS IS and AS AVAILABLE basis.
To the maximum extent permitted by applicable law, the Developer disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Noninfringement

We do not guarantee uninterrupted, errorfree, or secure operation of the Application.
To the extent permitted by law, the Developer shall not be liable for indirect, incidental, special, consequential, or punitive damages.

8. Product Claims

The Developer is responsible for addressing any claims by you or any third party relating to the Application, including but not limited to:

  • Product liability claims
  • Claims that the Application fails to conform to legal or regulatory requirements
  • Claims arising under consumer protection or privacy laws

Nothing in this Agreement limits the Developers liability beyond what is permitted under applicable law.

9. Intellectual Property Rights

The Application and its content are protected by intellectual property laws.
In the event of any thirdparty claim that the Application infringes intellectual property rights, the Developer will be solely responsible for the investigation, defense, settlement, and discharge of such claim.

10. ThirdParty Terms

You agree to comply with all applicable thirdparty agreements when using the Application, including but not limited to:

  • App Store Platform terms
  • Wireless data service agreements
  • Payment processor terms

11. Legal Compliance

You represent and warrant that:

  • You are not located in a country subject to a U.S. Government embargo or designated as a terrorist supporting country; and
  • You are not listed on any U.S. Government list of prohibited or restricted parties.

12. Termination

  • You may stop using the Application at any time.
  • We may suspend or terminate your access if you violate this Agreement.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

14. Developer Information

Developer Name: PetiQo
Address: Hong Kong Special Administrative Region
Email: petiqo.hk@gmail.com

For any questions, complaints, or claims regarding the Application, please contact us using the information above.

Appendix A Apple App Store Additional Terms

The following terms apply only if you download the Application from the Apple App Store:

  • This Agreement is concluded between you and the Developer only, and not with Apple Inc.
  • The Developer, not Apple, is solely responsible for the Application and its content.
  • Apple has no obligation whatsoever to furnish any maintenance and support services for the Application.
  • In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Application. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever.
  • The Developer is responsible for addressing any claims relating to the Application, including product liability, legal compliance, and consumer protection claims.
  • In the event of any thirdparty claim that the Application infringes intellectual property rights, the Developer will be solely responsible for resolving such claim.
  • Your use of the Application must comply with the Apple Media Services Terms and Conditions.
  • Apple and Apples subsidiaries are thirdparty beneficiaries of this Agreement and have the right to enforce this Agreement against you upon your acceptance of its terms.